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Market Research Assistant
Are you a detail-oriented and enthusiastic individual looking to kickstart your career in marketing and communications? If so, we're seeking a talented Marketing/Advertising/PR Assistant to join our dynamic team as a mystery shopper.
In this role, you will play a crucial part in our market research efforts by posing as a customer to evaluate the performance of our clients' businesses. You will observe and assess various aspects of their operations, including customer service, product quality, and overall customer experience.
Responsibilities:
Conduct mystery shopping assignments according to specific guidelines and criteria.
Observe and evaluate customer service interactions, product quality, and store layout.
Collect data and information through detailed reports and surveys.
Analyze findings and provide actionable insights to our clients.
Assist with other marketing and administrative tasks as needed.
Qualifications:
Strong observational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to follow instructions and adhere to guidelines.
Positive and enthusiastic attitude.
Experience in customer service or retail is a plus.
Benefits:
Flexible work schedule.
Opportunities for professional growth and development.
Competitive compensation.