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Market Research Assistant

Are you a detail-oriented and enthusiastic individual looking to kickstart your career in marketing and communications? If so, we're seeking a talented Marketing/Advertising/PR Assistant to join our dynamic team as a mystery shopper.

In this role, you will play a crucial part in our market research efforts by posing as a customer to evaluate the performance of our clients' businesses. You will observe and assess various aspects of their operations, including customer service, product quality, and overall customer experience.

Responsibilities:

  • Conduct mystery shopping assignments according to specific guidelines and criteria.

  • Observe and evaluate customer service interactions, product quality, and store layout.

  • Collect data and information through detailed reports and surveys.

  • Analyze findings and provide actionable insights to our clients.

  • Assist with other marketing and administrative tasks as needed.

Qualifications:

  • Strong observational skills and attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to follow instructions and adhere to guidelines.

  • Positive and enthusiastic attitude.

  • Experience in customer service or retail is a plus.

Benefits:

  • Flexible work schedule.

  • Opportunities for professional growth and development.

  • Competitive compensation.